Frequently Asked Questions
Answers to all your questions about cbajje
From opening an account and bKash deposits to bonuses, cricket betting and safe gaming — find detailed answers to all common cbajje questions on this page.
cbajje is a trusted online entertainment platform in Bangladesh offering cricket betting, slots, live casino and many other types of games. Whether you are a new player or an experienced member, questions come up. This FAQ page is here to give you clear, straightforward answers to those questions. Browse the sections below to find the information you need. If you cannot find your question, contact our 24/7 live chat support.
Account and Registration
Account and Registration
To open an account at cbajje you need an active mobile number and a valid email address. Simply sign up on the registration form with your name, date of birth and a password of your choice. Please note that cbajje is for people aged 21 and above only. Registration is free and takes just a few minutes.
No, each person may hold only one cbajje account. Opening multiple accounts with the same details goes against our rules. Doing so may result in all your accounts being closed and your balance being forfeited. One account per member is the rule to ensure fair play.
On the login page, click the "Forgot password?" option and enter your registered mobile number or email. A verification code will be sent to you. Use that code to set a new password. If you run into trouble, our 24/7 live chat support is always ready to help.
For login issues, contact cbajje's 24/7 live chat directly in Bengali — you'll get the fastest resolution there. Alternatively, you can email [email protected]. Our support team verifies your account details and typically assists within 15 minutes.
Deposits and Withdrawals
Deposits and Withdrawals
Deposits made to cbajje via bKash are usually credited to your account instantly. In most cases the deposit process is completed within a few seconds to a few minutes. Occasional short delays may occur due to bank or network issues. If it takes too long, let us know via live chat.
At cbajje the minimum deposit amount for every method (bKash, Nagad, Rocket, Upay) is ৳300. The minimum withdrawal amount is ৳1,000. These limits are set to ensure safe transactions.
Yes, both deposits and withdrawals at cbajje can be made through bKash, Nagad, Rocket and Upay. The same minimum limits apply for all methods. Choose the mobile banking service you prefer and follow the instructions.
Withdrawal requests from cbajje generally take 15 minutes to 2 hours to process. Withdrawals on verified accounts are processed faster. During busy periods or when additional verification is needed, it may take a little longer.
cbajje does not charge any deposit or withdrawal fees itself. However, your mobile banking provider (bKash, Nagad, Rocket or Upay) may apply their own service charges. Contact your service provider for details on those charges.
Games and How to Play
Games and How to Play
To bet on BPL or any cricket match, log in to your cbajje account and make sure you have sufficient balance. Go to the cricket section, choose the match you want, browse the available markets (match winner, top batter, etc.) and confirm your bet amount. Review the odds carefully before placing a bet.
All slots games at cbajje are made by world-renowned game providers including Pragmatic Play, PG Soft and JILI, who ensure fair play through independent third-party audits. Game results are controlled by a Random Number Generator (RNG), which cannot be influenced by any party.
Yes, cbajje is fully mobile-friendly. Play directly from the browser on any Android or iOS smartphone — no separate app download needed. All games, deposits and withdrawals, and live chat work seamlessly on mobile.
In a live casino you play with real dealers via live video streaming. cbajje's Evo Live section offers Evolution Gaming's Live Baccarat, Live Roulette and Live Blackjack. As long as you have an internet connection on your device, you can join a live table at any time.
RTP (Return to Player) is a long-term average statistic that shows what percentage of total bets wagered on a game is returned to players. Games with a higher RTP have a comparatively greater chance of returning more over the long term, but every spin or round is completely random. RTP does not guarantee a win.
Bonuses and Promotions
Bonuses and Promotions
After opening a new account at cbajje, you will receive a 150% bonus of up to ৳20,000 on your first deposit. Example: deposit ৳1,000 and you get a ৳1,500 bonus, giving you a total balance of ৳2,500. To withdraw the bonus you must wager 10 times the combined amount of your deposit and bonus.
Wagering requirement means the total amount you must wager before you can withdraw bonus funds. The wagering requirement for cbajje's welcome bonus is 10 times (10x). That means ৳1,000 deposit + ৳1,500 bonus = ৳2,500 total, multiplied by 10, so you need to wager ৳25,000.
Playing regularly at cbajje automatically increases your VIP status. There are four tiers — Bronze (weekly cashback 0.4%), Silver (0.8%), Gold (1.1%) and Platinum (1.5%). The more active you are, the faster you move up and the more benefits you enjoy.
The welcome bonus can be used on cbajje's slots, live casino and other games. However, depending on the terms of the specific bonus, some games may count differently toward wagering. See our terms and conditions page for details, or ask via live chat.
Yes, cbajje runs regular promotions for active members. VIP members receive cashback every week. There are also special offers during the BPL season, T20 World Cup and other occasions. Check the site regularly or contact support to stay updated on the latest offers.
Security and Responsible Gaming
Security and Responsible Gaming
cbajje uses SSL encryption technology to protect your personal and financial information. Under our privacy policy, your information is never sold or shared with third parties. All transactions are conducted through encrypted channels.
cbajje is for people aged 21 and above only. Registration and play by minors is strictly prohibited. We run an account verification process to check age. If an underage account is identified, it will be closed immediately.
cbajje is aware of and supportive of responsible gaming. You can set your own deposit limits or take a temporary break from your account. For long-term Self-Exclusion, see our responsible gaming page or contact support.
Self-Exclusion is a protection tool that lets you block access to your own account for a set period. If you decide to use it, contact cbajje via live chat or at [email protected]. During the exclusion period no promotional messages will be sent and you will not be able to log in to your account.
cbajje's live chat support is active in Bengali 24 hours a day, 7 days a week. Most issues are resolved quickly through live chat. To contact us by email, write to [email protected] — our team replies as quickly as possible.
Spending beyond your budget, returning repeatedly to chase losses, neglecting family or work — these are possible signs of addiction. cbajje believes entertainment should always stay within responsible limits. If you feel you have a problem, visit our responsible gaming page and talk to our support team.
Ways to Get Help
If you cannot find the answer to your question here, contact us through any of the options below.
24/7 Live Chat
Click the live chat button on the site to get instant help in Bengali. Our support team is active 24 hours a day.
Still have questions?
Contact support
cbajje's expert support team is always ready to help in Bengali with any question. Join cbajje now and enjoy safe entertainment.